[Update] Compensation for the EX Grand Prix Issue

Last updated : Jan. 21, 2021, 22:00 (PT)

Published : Jan. 1, 2021, 23:30 (PT)

[Jan. 21, 2021, 22:00 (PT) / 22 Jan. 2021, 6:00 (UTC) Update]
We sincerely apologize for any inconvenience caused to our users regarding this issue.
As compensation for the issue, we would like to offer the following item to the target users.

Target Users:
Users who apply to both of the following :
-Users who had an error due to this problem in the EXGP"MP200%&Highlander", and
-Users who could not get a secret card of "Fate of the Unworthy (TFS 099)" in the EXGP"MP200%&Highlander"

Item for Affected Users :
We have offered a secret card of "Fate of the Unworthy (TFS 099)" x 1.

How to Receive Items :
From the Home Screen, go to Presents to receive them.

Receipt Deadline :
Feb. 21, 2021, 15:59 (PT)
21 Feb. 2021, 23:59 (UTC)

[Jan. 1, 2021, 23:30 (PT) / 2 Jan. 2021, 7:30 (UTC) Update]
We have confirmed the following issue in EX Grand Prix and has been temporarily suspended.
The issues have been fixed and has been reopened.

- Issue Details
-- The reward for EXGP"MP200%&Highlander" was incorrect.
-- In the EXGP"MP200%&Highlander", an error will occur by specific requirement and user was not able to log back in.

- Fix date 
Jan. 1, 2021, 20:21 (PT)
2 Jan. 2021, 4:21 (UTC)
* Please be aware that users that have been playing before the fix will be taken back to the title screen.
We apologize for the trouble and thank you for your patience with this issue.