NEWS
Android Shop Issues Resolved
Last updated : 2019-07-09 05:00:00
Published : 2019-07-09 03:30:00
During the time below, there was an issue in the jewel shop on Android.
We apologize once again for the trouble and thank you for your patience.
Issue Duration:
[PT] 7/4 (Thu), 9:00- 7/5 (Fri), 15:18
[UTC] 7/4 (Thu), 16:00 - 7/5 (Fri), 22:18
We will be handling the issue according to the below.
Affected Users:
Users who purchased the affected items on Android during the duration indicated.
1) Items for Affected Users:
The prices of some of the items sold in the Android jewel shop were incorrect. Affected Users will receive Jewels.
Items Affected:
- Jewel Sack (Limit: 1) (1500 Jewels)
Incorrect Price:
$5.99 (United States: USD)
£5.99 (United Kingdom: GBP)
$8.49 (Canada: CAD)
6.49€ (Spain, Germany, France, Italy: EUR)
Correct Price:
$4.99 (United States: USD)
£4.99 (United Kingdom: GBP)
$6.99 (Canada: CAD)
5.49€ (Spain, Germany, France, Italy: EUR)
Gift: Jewel x 322
- Jewel Sack (1500 Jewels)
Incorrect Price:
$12.99 (United States: USD)
£12.49 (United Kingdom: GBP)
$16.99 (Canada: CAD)
13.99€ (Spain, Germany, France, Italy: EUR)
Correct Price:
$10.99 (United States: USD)
£10.99 (United Kingdom: GBP)
$14.99 (Canada: CAD)
11.99€ (Spain, Germany, France, Italy: EUR)
Gift: Jewel x 273
- Jewel Chalice (3000 Jewels)
Incorrect Price:
$25.99 (United States: USD)
£24.49 (United Kingdom: GBP)
$34.99 (Canada: CAD)
26.99€ (Germany, France: EUR)
27.99€ (Spain, Italy: EUR)
Correct Price:
$20.99 (United States: USD)
£20.49 (United Kingdom: GBP)
$28.99 (Canada: CAD)
22.99€ (Spain, Germany, France, Italy: EUR)
Gift: Jewel x 715
- Jewel Box (6000 Jewels)
Incorrect Price:
$49.99 (United States: USD)
£48.99 (United Kingdom: GBP)
$68.99 (Canada: CAD)
54.99€ (Spain, Germany, France, Italy: EUR)
Correct Price:
$39.99 (United States: USD)
£38.99 (United Kingdom: GBP)
$54.99 (Canada: CAD)
43.99€ (Spain, Germany, France, Italy: EUR)
Gift: Jewel x 1539
- Jewel Chest (12,500 Jewels)
Incorrect Price:
$104.99 (United States: USD)
£99.99 (United Kingdom: GBP)
$144.49 (Canada: CAD)
114.99€ (Spain, Germany, France, Italy: EUR)
Correct Price:
$79.99 (United States: USD)
£74.99 (United Kingdom: GBP)
$109.99 (Canada: CAD)
89.99€ (Spain, Germany, France, Italy: EUR)
Gift: Jewel x 4167
2) Items for Affected Users:
We will send 500 jewels in apology to users affected by this issue.
How to Receive Them:
From the Home Screen, go to Presents to receive them.
*Please quit the TEPPEN app and restart it.
We apologize for the trouble and thank you for your patience with this issue.