[July 21 Update] Compensation for the EX Grand Prix Issue
Last updated : July 21, 2021, 3:30 (PT)
Published : July 2, 2021, 22:30 (PT)
[July 21, 2021, 3:30 (PT) / July 21, 2021, 10:30 (UTC) Update]
In some cases, the reward could not be obtained at the EX Grand Prix due to an error that occurred under certain conditions. We will take the following measures for this problem.
- Target User
Those who had an error due to this problem in the Newest EX Grand Prix "Brood-Slayers' Oracle" and did not complete the achievement even though they won 5 or 4 times
-- Those who did not achieve 5 wins due to this problem even though they won 5 wins
-> Assuming 5 wins, advance one count of the achievement of "Achieve only wins in the EX Grand Prix ○○ times"
-- Those who did not achieve 4 wins due to this problem even though they won 4 wins
-> Assuming 4 wins, distribute 1 Secret Card of "Cherry Bomb (BOA 016)"
* Those who have completed the achievement after the problem is fixed are not eligible.
- Scheduled Date
At the maintenance on Aug. 1, 2021 (PT) / Aug. 2, 2021 (UTC)
We sincerely apologize for any inconvenience caused to our users.
[July 2, 2021, 22:30 (PT) / July 3, 2021, 5:30 (UTC) Update]
We have confirmed the following issue in EX Grand Prix and has been temporarily suspended.
The issues have been fixed and has been reopened.
- Issue Details
At the Newest EX Grand Prix"Brood-Slayers' Oracle",under the specific conditions, the error will occur after the battle and the battle will be invalidated.
- Fix date
July 2, 2021, 21:52 (PT)
July 3, 2021, 4:52 (UTC)
* Please be aware that users that have been playing before the fix will be taken back to the title screen.
We apologize for the trouble and thank you for your patience with this issue.