[Important] Data Transfer Guide

Transferring Data Between iOS Devices

Using an Apple iCloud/iTunes account, you can transfer your data from one iOS device to another!

From your previous device, go to the Home Screen → Other → Data Transfer → Use an iCould/iTunes Account and connect your TEPPEN game data to an iCloud/iTunes account.
After that, on your new device, go to the Title Screen → Transfer Data → Restore Data to transfer your data.

  • *If you use this method to transfer your data, please do not use the Transfer Code method available within the TEPPEN app.
    Game data may be lost if it is transferred using an iCloud/iTunes account along with a created Transfer Code.
  • *Please do not tap any button aside from Transfer Data, News, or Manage until the transfer is complete.
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Transferring Data Between Android Devices

By linking your game data to your Google Account as well as to your current device, you will be able to transfer it from one Android device to another.

From your previous device, set it by going to the Home Screen → Other → Data Transfer → Use a Google Account to Transfer.

After that, on your new device, go to the Title Screen → Data Transfer → Use a Google Account to Transfer Data to transfer your data.

  • *If you use this method to transfer your data, please do not use the Transfer Code method available within the TEPPEN app.
    Game data may be lost if it is transferred using a Google account along with a generated Transfer Code.
  • *You cannot transfer data this way if you downloaded the application from the Amazon Appstore.
    Please see “Data transfer between different OS” below.
  • *Please do not tap any button aside from Transfer Data, News, or Manage until the transfer is complete.
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Data transfer between different OS (Including ones from the Amazon Appstore)

Game data can be transferred to another device by creating a Transfer Code.

This method allows transfers between different OS including applications downloaded from the Amazon Appstore.

<STEP 1> [Previous Device] Confirm Your Secret Code

  • 1. Open TEPPEN on the device with the data that you wish to transfer and press Tap to Start on the Home Screen.
  • 2. Select Other.
  • 3. Select Inquiries.
  • 4. Proceed to <STEP 2> while making a note of your Secret Code.

<STEP 2> [Previous Device] Creating a Transfer Code

  • 1. Open TEPPEN on the device with the data that you wish to transfer and press Other on the Home Screen.
  • 2. Select Data Transfer.
  • 3. Select Create a Transfer Code.
  • 4. Once you’ve read About Creating a Transfer Code, if you agree, then proceed by selecting Agree and Create Transfer Code.
  • 5. Proceed to <STEP 3> while making a note of your created Transfer Code.
    • *Sharing this code with a third party or posting it online may result in the loss of your data. [Do not share your information!]
    • *A Transfer Code, once created, will not expire. Upon creating another Transfer Code, the previously created Transfer Code will be void.
    • *A new Transfer Code cannot be created within 24 hours of transferring data successfully.
    • *Once a Transfer Code is used, it can no longer be used again.

<STEP 3> [New Device] Transfer Data

  • 1. Install TEPPEN on the device you wish to transfer your data to.
    Select Transfer Data located on the Title Screen.
    • *Please do not tap any button aside from Transfer Data, News, or Manage until the transfer is complete.
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  • 2. Select Use Transfer Code and follow the on-screen instructions. Enter your Secret Code, then select OK.
  • 3. Following the on-screen instructions, input the Transfer Code created in <STEP 1>, then select OK.
  • 4. Once the Confirmation window pops up, check to see that the information is correct, then press Yes.
  • 5. Transfer Data is now complete. Once you press OK, restart the app to play the game with your transferred data.
    • *Please do not delete the app from your previous device until you have confirmed that your data has been transferred.

Caution When Moving Data

  • ・When transferring data, please make sure to perform it in a place with good reception.
  • ・When transferring data, please make sure to follow the step order as listed on the main page.
  • ・Please do not share your transfer information publicly or with a third party. The management team is not responsible for any damages suffered through this process.
  • ・If any questions arise regarding Jewels purchased before transfer not showing up after transfer, please stop and go to the Home Screen → Other → Inquiries → and submit a ticket using Problems with Jewel Purchase form.
  • ・Uninstalling the app and starting a new game before transferring data will result in the loss of your data and it will no longer be transferrable.
  • ・All data up until your latest login with your player ID will be transferred.
  • ・If you accidently started a new game on your new device before transferring finished, please reinstall the app and start again.